Consultative Approach

Consultancy would be conducted in 3 phases

Phase 1 (Listening)

  • Discuss and understand customer requirements

  • Define the type of analysis required e.g. regulatory (surveillance, monitoring, etc)

  • Define the main requirements and analytical challenges e.g. screening assay, low level quantification, small/large molecule, large no of samples, limited sample volume, stability concerns

  • Is quant/qual required

  • Budget

Phase 2 (Design)

  • Design a bespoke/tailor made solution based on customer requirements

  • Include all aspects of analysis sample prep, chromatographic system (inlet) and detector

  • Discuss with customer how this tailor made solution will work in their lab and point out the potential advantages over their present work flows. e.g. Increased data quality, lower LLOQs, reduced costs, high-throughput (faster TATs), greater robustness

Phase 3 (build and validation)

  • Run customer samples in the BioApp demo lab to demonstrate the solution on these samples

  • Coordinate demo activities with other partners to maximise quality and efficiency

  • Discuss results with customer and highlight the benefits in terms of, data quality, sensitivity, costs, throughput and robustness